No-Hassle Returns & Refunds
Money Back Guarantee
We guarantee our products 100% with a 30-day money back guarantee. We stand behind our products and all products are guaranteed against manufacturing defects in materials and workmanship for 30 days. Within the 30-day warranty we will refund, repair and/or replace parts or products that are defective in materials or workmanship.
Returns & Refunds
If you have created an account with us, you can request a return through your manage account section. Your complete order history is available in your my account section, and requesting refunds is easy. If you do not have an account: To make a return or request a refund please email customer service (firstname.lastname@example.org) with the subject line "returns".
Shipping Times & Options
We typically send your order out same or next day (with the exception of large wholesale orders or large items, like battle ropes, which take longer to process). Orders placed on the weekend (after 12pm Friday, PST) ship on Monday.
Delivery time depends on what service you choose (standard vs express vs overnight) and your distance from us. We ship most items from our warehouse in Leavenworth, WA.
Shipping Delivery Time - United States
We offer a range of shipping options via FedEx & USPS, including express and overnight options.
- Standard Shipping Delivery Time: If you choose one of the more affordable shipping options expect your order to arrive within 5-7 business days.*
- Want it quicker? Choose from our Express, 2-day and Overnight options for quicker delivery.*
*Expect longer delivery times if shipping to Alaska or Hawaii on our Battle Ropes (because of their size). Everything else we ship gets to Alaska and Hawaii within the above mentioned time frames.
Note that shipping times will vary by your destination country. We do our best to give shipping delivery date ranges on our checkout page, but international orders are often subject to delays. Specifically, if you are shipping to any country not on the developed countries list (as well as Italy & Spain), it's likely that your shipment will take 3-6 weeks to arrive.
Shipping services: We offer two international shipping services:
- FedEx: This is a door-to-door service.
- USPS: This is sometimes a door-to-door services, sometimes not depending on your location, especially First-Class Mail International. You may have to pick up at your local post office.
Also note: Your destination country may charge additional duties, taxes and fees that we are unable to incorporate into your shipping quote. Any such fees are your responsibility. Please note that duties, taxes, and/or any other fees originating from the destination country vary by region and change on a regular basis.
- Material: 80% Dacron, 20% Polypropylene for durable, long lasting wear resistance that will hold up to regular workouts. Can be used outdoors and get wet. Rope material won't shed like manila ropes!
- Extra Long Handles: 10" heat-shrink grips for improved grip and protection for your hands; guaranteed to never come off.
- Anchor Kit Included: Comes with two 2" x 16" nylon anchor straps with double sewn, strong (1500lbs) nylon webbing and one carabiner to securely and safely anchor your rope. Also includes padded velcro protector for added durability at anchor point.
The Blue battle Rope ROCKS! It''s sturdy, heavy, the handles are perfect and the BLUE color is awesome as well! Very happy with this product and the service!
Great Battle Ropes, Even Greater Customer Service!
I have experimented with various battle ropes in the past and these are by far the best. The rope doesn't look or feel cheaply made, like the ones I have seen before. The handles are easy to grip, but I don't have to worry about the cover falling off. I had bought these for my fitness-enthusiast cousin a couple years back and they love their ropes, still going strong. Purchasing the anchors helps with the longevity of the rope. When I had to cancel an order to pay for a last second emergency medical expense for my dog, the company sent me a hand-written letter wishing me the best. I had never had that happen before. I recommend this company to all my friends.
I have only used the battle rope 3 times and it works! hard for it not to work but it appears to be really well made and I like it, it also seems to be really competitively priced compared to similar products.